Shipping Policy
Every env shine order is carefully prepared and packaged with attention to detail before leaving our boutique.
Order Processing
Orders are typically processed with 24 hours, business days, excluding weekends and holidays.
During limited batch releases, promotions, or periods of high order volume, processing may require additional time. If an item is offered as a pre-order, the estimated shipping timeframe will be clearly communicated at the time of purchase.
Shipping Rates
Shipping rates are displayed at checkout before your order is completed.
Orders of $100 or more qualify for complimentary standard shipping within the United States.
Delivery Times
Delivery times vary depending on your location and the shipping carrier. Once your order has shipped, you’ll receive tracking information so you can follow its progress.
Please note that carrier delays caused by weather, holidays, or other circumstances outside of our control may occasionally affect delivery times.
Incorrect Shipping Information
Please review your shipping information carefully before completing your purchase. If you notice an error, contact us as soon as possible at concierge@envshine.com.
Once an order has been shipped, we may not be able to change or redirect the delivery address.
Lost or Damaged Orders
If your order arrives damaged or you experience an issue with your delivery, please contact us at concierge@envshine.com with your order information so we can assist you.
Questions?
For any questions regarding your order or shipment, please contact us at concierge@envshine.com.
